a. Eligibility:

Refunds are eligible for services/products purchased directly through 6xer.com.

b. Refund Requests:

To request a refund, users must contact our customer support within [7] days of the purchase date.

c.  Approval Criteria:

Refunds are subject to approval based on the specific terms and conditions of the purchased product/service.

d. Refund Process:

Once approved, refunds will be processed within [7] business days via the original payment method.

e. Non-Refundable Items:

Certain products/services may be non-refundable. This will be clearly communicated during the purchase process.

2. Cancellation Policy:

a. Cancellation Requests:

Users can request cancellations by contacting our customer support before the delivery or activation of the purchased product/service.

b. Cancellation After Activation/Delivery:

Cancellations requested after product/service activation or delivery may not be eligible for a refund.

c. Cancellation Process:

Upon approval of cancellation, users will be informed of the process, which may include returning physical items (if applicable).

3. Exceptions and Special Cases:

a. Digital Products/Services:

Some digital products/services may have specific refund or cancellation conditions.

b. Customized Services:

Refund eligibility for customized services will be determined on a case-by-case basis.

4. Communication:

a. User Notification:

Users will be notified promptly about the approval or rejection of their refund/cancellation request.

b. Policy Changes:

Any changes to this Refund/Cancellation Policy will be communicated on our website.

5. Contact Information:

For inquiries regarding refunds or cancellations, please contact our customer support at [Care@6xer.com] or [9120548098].

Note: This Refund/Cancellation Policy is an integral part of the overall Terms & Conditions and Privacy Policy of 6xer.com. Users are encouraged to review all policies for a comprehensive understanding of their rights and responsibilities.

Effective Date: [21/01/2024]

Disclaimer:

InnovateHub Multisolutions Private Limited reserves the right to update or modify this Refund/Cancellation Policy. Users will be notified of any significant changes.

Contact us for any issues:

If you have any questions about our Returns and Refunds Policy, please contact us at: 

care@6xer.com